Common questions
Can you apostille a diploma & transcript issued in New Hampshire if I live somewhere else?
Yes. The apostille always comes from the state that issued the document, so a New Hampshire diploma & transcript is apostilled in New Hampshire regardless of where you live now, including outside the United States. You upload or ship the document to us and we handle the New Hampshire filing.
Do I have to mail my New Hampshire diploma & transcript?
Not always. True Copy processing starts with a clear upload and is the faster path for most diploma & transcript orders. Original Document Processing is for destinations that require the apostille attached to the original; in that case you ship the document to us and transit time is separate from processing.
Does my diploma need to be notarized before getting an apostille?
In most states, yes. Because diplomas are issued by private or public educational institutions (not government offices), the Secretary of State typically does not have the school official's signature on file. A notary public must first notarize the diploma, and then the apostille authenticates the notary's signature. We'll confirm the exact requirements for your state.
Can I apostille a transcript that was sent directly to me in a sealed envelope?
Yes, as long as it is an official transcript bearing the registrar's signature and institutional seal. The sealed envelope is an integrity measure for the receiving institution, but the apostille process requires the document itself to be accessible for notarization and authentication. Opening the sealed envelope is necessary and does not invalidate the transcript for apostille purposes.
I graduated from an online university. Can my diploma be apostilled?
If your online university is accredited and issues physical diplomas with authorized signatures, yes. The key factor is state accreditation and the physical document having proper signatures. Diploma mills or unaccredited institutions may produce documents that some destination countries will not accept, regardless of apostille.
Do I need to apostille both my diploma and my transcript, or just one?
This depends entirely on what the destination country or institution requires. Some foreign universities accept just an apostilled transcript for admissions. Others require both the diploma and transcript to be apostilled. Professional licensing boards abroad often require both. Check with the receiving institution or let us advise you during the review.
My high school diploma doesn't have a signature on it. What do I do?
Some high school diplomas are mass-printed without individual signatures. In this case, you would need to either (1) contact the school district to obtain a signed copy or official letter confirming your graduation, or (2) have the diploma notarized with an accompanying affidavit. We can guide you through the best approach for your situation.