The Short Answer
A copy. For a diploma or transcript issued by a US school, the standard working route is a notarized true copy: you upload a clear color scan, a notary certifies the printed copy as a true and accurate reproduction of the original, and the Secretary of State issues the apostille on that notarial certification. Your diploma stays on your wall, and what comes back is a physical, government issued apostille.
The original route exists, and a small number of receiving authorities do insist on it. What stops those orders is almost never the Secretary of State. It is the registrar. Original processing requires a jurat notarization on the academic document itself, a jurat has to be sworn in front of a physical notary, and many registrars will only arrange that for the student, in person, on the school's own schedule. That is the failure that keeps recurring, and it recurs at the school rather than at any government office.
Why a diploma is not handled like a birth certificate
A certified birth certificate arrives already signed and sealed by a government registrar whose signature the state can verify against its own records. A diploma does not. It is issued by a school, and a Secretary of State does not hold specimen signatures for university registrars, deans, or presidents. Everything else follows from that.
The Hague Convention closes the gap through the notary. Article 1 counts "notarial acts" and "official certificates which are placed on documents signed by persons in their private capacity" as public documents in their own right, and Article 3 limits the apostille to certifying the signature, the capacity in which the signer acted, and the seal. An apostille on academic paper is therefore never an apostille on your education. It is an apostille on a notarial act about your education.
Texas publishes both accepted forms of that act side by side. The Secretary of State lists "Copy of a Transcript" and "Copy of a Diploma" among the non-recordable documents it will apostille, with the footnote: "A notary may make a certified copy of the document, which must contain a true and accurate notarial certificate, if the document is not filed with a state, county, or city office or agency." The notarized copy and the school-signed original are two document forms the state treats as equally valid inputs, not a proper route and a workaround.
What the copy route requires, and what it does not
Three things customers expect to have to do, and do not:
The university does not have to notarize anything. This is the most common academic misconception we see. Graduates abroad regularly ask whether a scan is enough or whether a notarized copy has to be obtained from the school first. A clear scan of the diploma is sufficient for true copy processing; nothing needs to be obtained from the university.
You do not have to arrange your own notarization session either. Academic documents are the exception to the general signature block rule. Even though a diploma carries signatures, diplomas, transcripts, and degree certificates are processed directly from a clear scan and the notarial statement is prepared in house. That exception is narrow, and it is worth knowing where it ends: a signed but unnotarized private document, for example a course syllabus or a curriculum outline carrying a dean's signature block, or an employer letter, is treated as a private document and does need a notarial act first. On the copy route that is remote online notarization at $197 per document.
The apostille will usually carry a different state's seal than your school. On the copy route the apostille is issued by the Secretary of State where the notary is commissioned, not where the school sits. People who receive a different state's apostille on their degree sometimes write in convinced a mistake has been made. Nothing is wrong: that state is where the notarial act happened, so that state certified it. This is standard under the Convention, and the true copy versus original page explains the mechanic in full.
One rule does apply to you. The person named on the document is its custodian. When a school or training provider submits certificates on behalf of its graduates, each submission still has to name the individual certificate holder as custodian rather than the institution.
The original route, and the jurat that stops it
If your receiving authority has told you in writing that it wants the apostille on the original, the requirements change completely.
A jurat is not an ordinary notarization. Academic documents require a jurat specifically, the sworn-to-and-subscribed-before-me notarial act, and a diploma that already carries a notarization usually carries the wrong one. An acknowledgment, which is the notarial act most people have seen, is not a jurat. Documents arrive carrying one and have to go back for re-notarization before original processing can proceed.
Remote online notarization is never accepted on the original route. Not discouraged, not case by case. It is available on the copy route for signed private documents, and refused outright for original processing.
The notary has to be commissioned in the state that will issue the apostille. A diploma notarized in one state cannot produce another state's apostille. When academic documents arrive already notarized out of state, the options are a fresh notarization in the issuing state or the copy route, which produces an apostille from the notary's own state instead.
Some states insert a county step before the state one. New York is the clearest published example: "Notarized documents must be certified by the County Clerk of the County where the notary is certified to notarize," and the Department of State "only authenticates public documents issued in New York State which are signed by a New York State official or county clerk," at $10 per document. Graduates map that entire chain themselves, registrar certification, then the county clerk, then the Department of State, and then discover the chain cannot start because the document carries no jurat. The copy route skips the county clerk step entirely.
Only the school or the document custodian can perform the jurat on an academic record. We do not notarize academic records for original processing. That leaves three ways forward: the school notarizes and releases the document, we coordinate directly with the registrar's office on your behalf for $195 per document, or an in-state mobile notary attends at $197 per document, which still requires the signer to be physically present.
That is where the route usually breaks, and not in the way people expect. UC Berkeley publishes that it will notarize "official transcripts, verification documents, and diplomas or diploma photocopies," that for diplomas "you must provide a photocopy to notarize," and that it arranges notarization twice a month. So the cooperative outcome is often a notarized photocopy on a two week cycle, which is the copy route with extra steps.
The uncooperative outcomes look like this. Some registrars confirm that the student must personally submit the request for the notarized document, which closes the original route for anyone abroad. Others have moved to digital-only records and stop answering calls, and producing certified, notarized copies takes an escalation to a dean. Neither delay has anything to do with a government office.
When the original route is genuinely worth it. Occasionally an embassy or receiving authority states in writing that it will not accept a notary-certified true copy made by an independent notary. Academic verification is not something an apostille service performs, so the honest answer in that situation is a jurat-notarized copy from the university registrar and the issuing state's original pathway. That is what a real exception looks like: a receiving authority stating the requirement, in writing, before you order. Separately, our own routing treats Israel as an original-only destination for every document type, academic records included, so a diploma bound for Israel does not go on the copy route at all.
Diploma and transcript are two documents
They are separate documents, each needs its own apostille, and each is priced as one document. Pricing is per document and not per page, so a four page transcript is one document and the one page diploma next to it is another.
The same applies to duplicates. Three apostilled copies of one diploma are three documents: each copy requires its own notarization and its own apostille from the Secretary of State, and each is priced as a separate document even though they reproduce the same diploma.
Which of the two you actually need is set by the receiving institution, not by us and not by the Convention. Some foreign universities accept an apostilled transcript alone for admissions. Professional licensing bodies abroad commonly want both. Ask before you pay for two.
eDiplomas, CeDiplomas, Parchment, and digital credentials
An apostille is not stamped onto the PDF you were emailed. Some authorities do issue apostilles as signed electronic files, but only for certain document types and only some countries accept them, and there is no single nationwide US e-apostille program, which is why most American documents follow the traditional paper route. That does not make a born-digital credential a problem.
The right question to ask about an eDiploma is which artifact gets apostilled: a university-issued notarized copy, or a printout of the PDF? The PDF is sufficient for true copy processing, and nothing needs to be requested from the university; all necessary preparation is handled internally. The PDF is printed, the notary certifies the printed copy, and the apostille is issued on the notarial certificate. The same holds for a certified electronic diploma carrying a verification link, and for transcripts delivered through Parchment or a similar platform.
Two practical checks before you upload. Print or export at full size with nothing cropped, including any verification URL, QR code, or security block, because those are part of the document the notary certifies as a complete and accurate copy. And include every page: a transcript's reverse side and legend page belong to the same document.
If your receiving authority has said it will only accept an electronic record verified through an online apostille register, check that requirement specifically. QR verification is controlled by the issuing state authority and not every state offers it, so the reliably accepted artifact remains the physical apostille.
High school diplomas and equivalency credentials
The routing is identical. A copy of a high school diploma or transcript works the same way a university one does, and the school does not need to be involved. A high school equivalency credential (GED, HiSET, or a state equivalent) generally comes from the agency that administers the program in your state rather than from a school, so that is where you order a replacement, but nothing about the apostille route changes.
Where secondary school documents do differ is on the original route. Many high school diplomas are mass printed with no individual signature on them, and a jurat has to be sworn by a person. If a district cannot produce a signed diploma or a signed graduation letter, the original route may have no signature to authenticate at all, while the copy route is unaffected because you are the custodian of your own diploma.
Diplomas issued outside the United States
A foreign-issued diploma can be processed as a true copy only. Original processing is never available for a document issued outside the United States, regardless of destination or document type.
Be precise about what that apostille is: it authenticates the US notary's certification of the copy. It does not convert a foreign credential into a US one, and it is not the apostille a foreign ministry would issue on the same document. A foreign diploma accredited by a US accreditation body is still a non-US document: the accreditor is not the issuing authority, the school abroad is, so the process does not belong in the accreditor's state. A UK degree runs the same way in reverse, since an apostille on the UK original comes from the UK Foreign, Commonwealth and Development Office rather than any US authority. See documents issued outside the United States for how those orders are routed.
Spain, admissions, and teaching abroad
Spain generates more academic apostille questions than any other destination, and the two Spanish processes people conflate have different document expectations.
For university admission through UNEDasiss, the published requirement is a copy: "Copia de los expedientes académicos de los dos últimos cursos preuniversitarios legalizada mediante Apostilla de la Haya o legalización por vía diplomática," an apostilled copy of the academic records for the last two pre-university years. A notarized true copy carrying an apostille is the artifact that requirement describes.
For homologación of a foreign university degree, the application itself is filed exclusively through the ministry's sede electrónica. Our own recommendation, based on what applicants have been asked to produce afterwards, is to take physical delivery of the apostilled document rather than a scan-only option, so that you hold the paper if it is requested later. That is operational advice rather than a published ministry rule, and the ministry's own requirements guide is the authority on what must be attached.
One translation point, because it costs people money. A US certified translation is not a Spanish sworn translation. Our certified translation is a US certified translation with notarization; it is not the equivalent of a traducción jurada performed by a translator officially authorized by the Spanish Ministry of Foreign Affairs. If your receiving body has asked for a traducción jurada, do not buy a US certified translation for that purpose; arrange the sworn translation in Spain after receiving the apostilled document. What we do provide is described on certified translation, and teaching program document sets are covered on teaching abroad and apostille for Spain.
What the apostille does not certify
An apostille authenticates the signature and seal of the certifying official. It does not verify the content of the underlying document, and no apostille authority, government or private, contacts a university to confirm that a degree was genuinely awarded before issuing one. On the copy route it certifies the notary on the custodial certificate, not the diploma. If your receiving institution needs proof that the degree itself is real, that is credential verification or evaluation, a different product entirely.
Before you order
Two things decide your route, and neither is the state your school is in. First, has the receiving authority told you in writing that it requires the apostille on the original document? If not, the copy route is the standard path. Second, if it has, can your registrar produce a jurat-notarized document, and will it release that document to anyone other than you in person? Ask that question before you pay for original processing, not after.
Copy processing is $149 per document on the Economy Standard tier (4 to 6 business days) plus the $19 government processing and handling fee, so $168 all in per document, with shipping billed separately. Faster tiers and original processing are listed on pricing. If you are unsure which route your documents need, send them through the free document review first, or start a copy order at submit. For the general overview of academic apostilles, see how to apostille a diploma or transcript.
Disclaimer
The information provided in this article is for general informational purposes only and does not constitute legal advice. While we aim to ensure accuracy and completeness, we make no guarantees regarding applicability to your specific circumstances. For formal legal advice, consult a qualified professional.
