The Short Answer
If you are living outside the United States and need a US document apostilled, one decision controls everything else: will the authority receiving your document accept the apostille on a notarized copy? If it will, nothing physical crosses a border except the finished apostille coming to you. If it will not, your original has to make a round trip, and the cost, the timeline and the risk all change.
Most people who write to us have already built a plan around the second case without checking whether they are in it: mail the documents to a friend's house in the States, or worse, fly back and handle it in person. Even a diploma issued as an engraved silver plate, the kind of object no insurance could replace, processes as a true copy from a scan. In the standard case, nothing has to move.
The remote path, and what it costs
Upload a clear color scan or a legible phone photo, pay by card, receive the finished apostille by tracked courier at your address abroad. For most US documents that is the entire process, and the service page for it is apostille from abroad.
The mechanism is what makes this a real apostille rather than a workaround. Our licensed notary certifies that a printed copy of your upload is a true and accurate reproduction of the original, and the Secretary of State issues the apostille on that notarial certification. The Hague Apostille Convention lists "notarial acts" and "official certificates which are placed on documents signed by persons in their private capacity" among the public documents it covers (HCCH, Convention of 5 October 1961, Article 1), and Article 3 makes the apostille the only formality required.
One consequence is better known before you order than after: the apostille is issued by the state where our notary is commissioned, not the state that issued your document. A Utah diploma can come back with another state's apostille. That is also why a Colorado record can be processed without anyone setting foot in Colorado.
| Tier | Turnaround (processing only) | Price per document |
|---|---|---|
| Economy Standard | 4 to 6 business days | $149 |
| Standard Priority | 2 to 3 business days | $197 |
| Priority Express | 1 business day | $249 |
Add $19 per document for government processing and handling, which covers state filing fees on the true copy path. Shipping is a separate line and is never included in the service price: $49 tracked domestic overnight, $87 tracked international, charged per shipment rather than per document.
So the all-in answer to what an apostille costs from abroad, for one state certificate on the slowest tier delivered to Lisbon or Manila or Guadalajara, is $149 + $19 + $87 = $255. The mail-in route runs $175, $225 or $275 per document by tier, without the $19 fee, plus the same $87 return shipping and whatever your outbound courier charges you.
Nothing about eligibility depends on where you are: no US address, no US bank instrument, no US phone number and no power of attorney. People assume they are blocked because they cannot buy a US money order; cards work from anywhere. Companies ask whether an overseas employee's professional certificates need a power of attorney to be handled without him; they do not. Apostilles authenticate documents, not people. About 95 percent of our orders run this way.
What you cannot avoid
An authority that demands the original
This is the one real exception, and it is a demand made by the receiving authority, not a rule of any US state. When it applies the original must travel, which from abroad means an outbound international courier at your expense on top of everything else.
One destination is a fixed rule: documents going to Israel are processed using the original physical document, and Israel is the only destination where we do not offer the copy route at all. Everywhere else the copy route is the default, with the original pathway available when your receiving authority requires it; in practice that demand comes up most often from civil registries handling marriage matters. Beyond that it is case by case, and the demand normally arrives in writing from a consulate, a registry or a bank. Occasionally a receiving authority insists the apostille be issued by the same state that issued the record, one office's stricter standard rather than a national rule; the fix is routing the original to the issuing state's Secretary of State.
If you land here while abroad, the sequence is fixed: place and pay for the order first, receive a work order number and the office shipping address, then ship by trackable courier. Documents mailed before a work order exists arrive unidentifiable, and there is no walk-in or drop-off option anywhere.
The package does not have to come from you, which is the part worth planning around. A county office can forward your certificate straight to us instead of sending it abroad and back, once the work order exists. A university can ship a notarized diploma directly to the processing office rather than routing it through you. A replacement certificate ordered from a vital records service can be shipped to us instead of to you.
Two constraints here. Certified copies should generally have been issued within the last five years and older ones may be rejected, while the copy route has no age limit at all. And the $59 Completion Scan, which emails you a color scan of the finished packet, is available on the copy route only, because originals ship from the Secretary of State's office.
The FBI background check
FBI Identity History Summaries are federal records. Their apostille comes from the US Department of State Office of Authentications in Washington, DC, not from any state Secretary of State (U.S. Department of State, Office of Authentications; NASS). No state office has jurisdiction over a federal record, which is why "apostille it in my state first, then federally" does not exist, and why living in Kentucky or Kyoto makes no difference to the route.
This is also the one federal path that works entirely from a laptop. The FBI issues the summary as a downloadable PDF, and that original file is what federal processing uses. Upload it exactly as you received it and nothing is shipped. The limits:
- Federal processing is estimated at 6 to 14 business days excluding federal holidays and cannot be expedited under any circumstances. The 1-business-day tier is a state-level product and does not apply here at any price.
- A scan or photocopy of a printed FBI report is not accepted, and neither are files forwarded by a fingerprinting channeler, which are scans. If the paper results are lost and the FBI-issued PDF was never downloaded, the answer is to request fresh results and specifically ask for the digital version.
- We do not run the check, submit fingerprints or act as a channeler. You obtain the summary, then we apostille it.
- A federal item never ships with a state item. A birth certificate plus an FBI check to the same address is two shipments and two shipping charges, $174 in total domestically.
A true copy state apostille on an FBI report exists as a fallback and can be done in one business day, but it has a low acceptance rate with most receiving authorities, and acceptance is always the receiving authority's decision. We say that to everyone who asks for it under deadline pressure.
Holding no copy at all
If the document does not exist in your hands in any form, retrieval sets your timeline, and retrieval is slower than the apostille by an order of magnitude. Vital records retrieval is $169 per certified copy with state fees included; court and corporate retrieval are priced separately on the retrieval page. Court retrieval also needs the case caption, the case number and a notarized authorization letter whose signed original must reach us by mail, which is its own delay from abroad.
Every retrieval timeline is set by the issuing agency, and the spread is enormous: the fastest states issue in days while the slowest take several months for the same document type. The per-state turnaround list lives on the retrieval page, and it is the number to check before you promise anyone a date.
Here is the part that saves the most money: if you already hold any scan, photocopy or phone photo, retrieval is unnecessary on the copy route. People regularly cost out the full New York chain, certified long-form certificate, Letter of Exemplification, county clerk certification, then the Department of State, when none of that applies to the copy route, and any scan at all removes the retrieval fee too. And when an appointment is weeks away and the issuing office's queue is measured in months, processing a copy you already hold is the only way to make the date.
Two limits: retrieval-only orders with no apostille attached ship to US addresses only, and we retrieve through state vital records offices, so a copy that must come from a specific county clerk is one you or someone local has to obtain.
A document issued outside the United States
If the underlying document was issued abroad, the copy route is the only route. Original document processing is never available for non-US documents, whatever the destination. A foreign diploma carrying a US accreditor's address is still a foreign document: it was issued by the school abroad, so the mail-in path does not exist for it at all.
Be clear about what you receive: a US apostille on a US notary's certification, not an apostille from the issuing country's competent authority. We cannot produce another country's apostille, so an authority insisting on, say, Hong Kong's competent authority has to be approached directly. See documents issued outside the United States.
International shipping, and what the $87 buys
One tracked international shipment, dispatched the same or next business day after the apostille is issued, typically arriving in about 5 to 10 business days depending on destination and customs. What it does not buy:
- A carrier of your choosing. International shipments go by tracked courier, commonly FedEx International Priority, but a specific carrier cannot be guaranteed, and client-supplied labels, prepaid envelopes and courier accounts cannot be used.
- Overnight service. Overnight is a domestic product. There is no international overnight tier.
- Immunity from customs. Customs delays and any duties are outside our control.
Shipment count is the cost variable people miss. You are charged per apostille jurisdiction the order touches, not per document. On the copy route, several documents processed through the same office ship together on one $87 charge. On the mail-in route each issuing state is a separate destination, so an Ohio certificate and an Arizona certificate mean two apostilles, two states and two international shipments. A federal item never travels with a state item.
Customs identification numbers are yours to supply. Mexico requires the consignee's tax ID: as of 1 January 2025 all Mexican import declarations must include the importer of record's RFC regardless of value or transport mode, and Mexico removed the option to use a generic taxpayer number for express clearance (US International Trade Administration). Brazil requires the recipient's CPF for individuals or CNPJ for companies, the postal rule being that "the importer tax identification (ID) number is required for all items containing goods" (USPS Postal Explorer, Brazil). Beyond those two, carriers commonly ask for a recipient tax or ID number for customs screening on shipments to Brazil, Chile, China, Indonesia, Mexico, South Korea, Germany, Saudi Arabia, Taiwan and Turkey. It is the receiving person's number, not your SSN or EIN, and a missing one is a common reason packages sit in customs or come back.
Having no fixed street address is not a blocker. We can ship to a nominated FedEx pickup location, and we ship to a lawyer, a consulate or a relative when that is where the document needs to land.
How many copies to order
We cannot tell you, because the number is set by the offices receiving them. But one operational fact decides it more often than anything else: civil registries and similar authorities generally keep the apostilled document. It does not come back.
If one event has to be registered in two countries, marrying in one and recording the marriage in another, one apostilled birth certificate will not serve both. Receiving authorities for marriage and civil registry purposes typically retain the apostilled document, so order one apostilled copy per authority that will keep one.
So if you are setting up a life abroad and working through residency, healthcare, a school and a bank, count the authorities that will physically retain a document rather than the applications you will file. Submitting several documents in one order is cheaper than several orders, both because volume pricing is applied at checkout and because documents processed through the same office share one shipment.
A US certified translation is not a traducción jurada
This is the most expensive misunderstanding in the category, because it surfaces after the apostille has been issued.
Our certified translation is a US certified translation with a signed certificate of accuracy, notarized on request. It is not a Spanish traducción jurada by a traductor jurado appointed by the Spanish Ministry of Foreign Affairs. We tell Spanish equivalence applicants exactly that, and that they are welcome to remove translation from the order and arrange the sworn translation in Spain after they receive the apostilled document.
The pattern repeats across civil-law destinations: France works through a traducteur assermenté sworn before its courts, Brazil through a tradutor juramentado registered with a state Junta Comercial, Poland through a tłumacz przysięgły on the Ministry of Justice register, Turkey through a yeminli tercüman whose translation is notarized by a Turkish noter, and some Chinese authorities require the translation to be notarized or performed within China. Where the destination requires its own sworn translator, a US translation cannot substitute however well certified.
Two sequencing notes. Where the receiving office wants the translation to cover the apostille, the apostille has to exist first, so translate second or you may pay twice. And a translation add-on adds about one business day before apostille processing begins, which quietly turns a 1-business-day order into a 2-business-day one. Language coverage and pricing are on the certified translation page.
Support from twelve time zones away
Support is email only, at contact@apostilles.us. There is no phone line, no WhatsApp channel and no walk-in counter, in any country including the United States. A message written at 22:00 in Manila is read the same working day in the US, but a same-hour answer is not available and no deadline should depend on one. If you are far east of Eastern time, note that remote online notarization sessions, needed when a private document with a signature block must be notarized before apostille, are confirmed immediately for slots between 12:00 PM and 5:00 PM Eastern and otherwise confirmed the next business morning.
Before you order
- Ask your receiving authority, in writing, whether it accepts an apostille on a notarized copy. If it does, no original moves. If it insists on the original, plan an outbound courier and order the mail-in service.
- Search your own files for any image of the document. A photo on an old phone is the difference between a $169 retrieval behind a multi-week agency queue and no retrieval at all.
- Count the authorities that will keep a copy, not the applications you will file.
- Check whether the destination requires its own sworn translator, and if it does, budget for that translation to happen there, after the apostille.
If any of those answers is uncertain, send the document and the destination through the free document review first. It is the step that stops people paying for the wrong route, and it costs nothing.
Disclaimer
The information provided in this article is for general informational purposes only and does not constitute legal advice. While we aim to ensure accuracy and completeness, we make no guarantees regarding applicability to your specific circumstances. For formal legal advice, consult a qualified professional.
